Privacy Policy

1. Scope

This Policy applies to all users who access and use Toolora services in Vietnam and internationally.

By continuing to use the service, you confirm that you have read, understood, and agreed to this Privacy Policy.

2. Information we may collect

Toolora is designed to process data primarily in your browser. For most tools, your input is not uploaded to our servers.

We may collect the following information when needed to operate the service:

• Basic technical data: IP address, browser type, operating system, access time, pages viewed (via server logs or analytics).

• Device preferences: interface language and light/dark mode stored in localStorage.

• Contact information: if you email us (name, email address, message content).

We do not require an account to use core tools.

3. Purposes of use

Information is used for lawful and necessary purposes, including:

• Operating, maintaining, and improving website/tool quality.

• Ensuring security and preventing fraud, attacks, or abuse.

• Aggregated traffic analysis to improve user experience.

• Responding to support requests when you contact us.

• Complying with legal obligations under Vietnamese law.

4. Legal basis and protection principles

We process data only on appropriate grounds, including your consent (by using the service or contacting us), legitimate service operation needs, or lawful requests from competent authorities.

Principles applied: data minimization, purpose limitation, reasonable retention, security, and transparency.

5. Cookies and local storage

The website may use cookies/similar technologies for operations, preference memory, or traffic statistics.

Interface preferences (such as language and theme) may be stored on your device via localStorage.

You can clear or block cookies/localStorage in your browser; some features may then work less optimally.

6. Sharing with third parties

We do not sell your personal data.

Information may be shared only when: (i) necessary with infrastructure/service providers; (ii) required by competent state authorities; (iii) needed to protect the rights, property, or safety of Toolora and users.

If third-party services are used (e.g., analytics, hosting), we require appropriate security measures.

7. Retention and security

Data is retained only as long as needed for processing purposes or as required by law.

We apply reasonable technical and organizational measures to reduce unauthorized access, loss, or alteration.

However, no electronic transmission or storage method is completely secure. Please avoid entering highly sensitive data into tools unless necessary.

8. User rights in Vietnam

Under personal data protection rules, you may have rights such as: to be informed, to consent, to access, to correct, to delete, to restrict processing, to object, to request provision, or to withdraw consent where applicable.

To exercise your rights, contact the support email below. We will respond within a reasonable time subject to law and identity verification.

9. Children’s data

The service is not directed to children under 16. If you are a parent/guardian and believe a child provided personal information to us, please contact us for assistance.

10. Policy changes

We may update this Privacy Policy to reflect service or legal changes. The new version will be posted on this page with an updated date.

Continued use after changes means you accept the updated Policy.